Frequently Asked Questions

Find answers to common questions about our services, pricing, and SEO strategies. Click on a question to expand the answer.

General

We aim to respond to all inquiries within 24 hours during business days.

Yes! We offer a free 15-minute consultation to discuss your needs. Contact us here.

Yes! While we’re based in New Zealand, we work with businesses worldwide.

SEO & Google Business

SEO improves your website’s visibility on search engines, helping you attract more visitors and potential customers. Learn more about our SEO services.

This involves enhancing your Google listing to improve visibility in local searches. See our Google Business service.

Yes! Faster sites rank better on Google. See our Page Speed Optimisation service.

Google Analytics & Data Tracking

GA4 is the latest version of Google Analytics, offering advanced tracking and insights across devices and platforms. Learn more.

Google Tag Manager allows you to track user behavior, events, and conversions without modifying your website's core code.

Yes! We set up Google Analytics to track product views, add-to-cart actions, and completed sales.

Most setups are completed within 3-5 business days, depending on the complexity.

Pricing & Payments

We offer both! Check out our Pricing page for details on one-time and ongoing SEO plans.

We accept bank transfer, credit/debit cards, and PayPal.

Absolutely! We can create a tailored SEO and marketing strategy for your business. Get in touch.

Refunds & Cancellations

Since we provide digital services, refunds are generally not offered once work has started. See our Refund & Returns Policy for more details.

Yes, cancellations are possible, but may be subject to a pro-rata charge. Read more here.

Need better SEO? Let’s optimize your business today!

Book a free consultation and see how ITS GROUP can improve your rankings, visibility, and conversions.
Get Started